Preamble

These general terms and conditions of sale (hereinafter "GTC") apply to all orders placed on the website www.cesare-pompanon.fr (hereinafter "the Site"), operated by Cesare Pompanon (hereinafter "the Company"). By placing an order on the Site, you accept these GTC without reservation.


1. Company identity

Company name: CESARE POMPANON
Legal form: Simplified joint stock company
Head office address: 9 Rue Childebert, 69002 Lyon, France
Phone number: +33 4 78 72 27 22
Contact email address: contact@cesarepompanon.fr
SIRET number: 909 632 259 00018
RCS number: 909 632 259 RCS Lyon
Intra-community VAT number: FR57909632259


2. Purpose

The purpose of these General Terms and Conditions is to define the rights and obligations of the parties in the context of the sale of products offered by the Company on the Site.


3. Products

The products offered for sale are those described on the Site. The Company takes the greatest care in the presentation and description of these products to best satisfy the customer's information. However, the photographs and descriptions of the products are not contractual and may contain errors. The Company cannot be held liable in the event of modification of the characteristics of the products by the suppliers.


4. Order

The order is validated upon receipt of payment. The Company reserves the right to cancel or refuse any order from a customer with whom there is a dispute relating to the payment of a previous order.


5. Price

Product prices are indicated in euros, all taxes included (TTC) excluding shipping costs. The Company reserves the right to modify its prices at any time, but the products will be invoiced on the basis of the rates in effect at the time the order is registered.


6. Payment

Payment for your purchases is made by credit card, via a secure transaction, or by any other means offered on the Site. The card is debited at the time of order validation.

The site also offers its Customers the Alma credit service for the payment of their purchases and the execution of the payment. This is conditional on the Customer's acceptance of the T&Cs or the credit agreement proposed by Alma.
Any refusal by Alma to grant credit for an order may result in the cancellation of the order.
Any termination of the T&Cs binding the Customer and the Company shall result in the termination of the T&Cs or the credit agreement between Alma and the Customer.
Payment in three/four times is available via our partner Alma. Payment security is ensured by Alma and its service providers. All payments are protected by 3D Secure.
Purchase amount: Only purchases between €50 and €4,000 are eligible for payment with Alma.
Fees: By paying in installments with Alma, the Customer does not pay fees.
Alma is a telepayment manager and issues an electronic certificate which will serve as proof of the amount and date of the transaction in accordance with the provisions of Articles 1316 et seq. of the Civil Code.
Termination: Any termination of the T&Cs binding the Company and the Client shall result in the termination of the T&Cs between Alma and the client.


7. Delivery

The products are delivered to the delivery address indicated during the ordering process. The Company undertakes to ship the products within the timeframes indicated on the Site, but cannot be held responsible for delivery delays attributable to postal services or carriers.


8. Right of withdrawal

In accordance with the law, the customer has a period of 14 days from receipt of the products to exercise his right of withdrawal without having to justify reasons or pay penalties. The products must be returned in their original condition and complete (packaging, accessories, instructions, etc.), and accompanied by a copy of the purchase invoice. The return costs are the responsibility of the customer.


9. Warranty

All products benefit from the legal guarantee of conformity and the guarantee against hidden defects, allowing the customer to return defective or non-compliant products. In the event of non-conformity of a product sold, it may be returned, exchanged or refunded.


10. Liability

The Company shall not be held liable for any damage resulting from improper use of the purchased product. The Company shall not be held liable for any inconvenience or damage inherent in the use of the Internet, including a service outage, external intrusion or the presence of computer viruses.


11. Intellectual Property

All elements of the Site are and remain the intellectual and exclusive property of the Company. No one is authorized to reproduce, exploit, rebroadcast, or use for any purpose whatsoever, even partially, elements of the Site whether software, visual or audio.


12. Personal data

The Company reserves the right to collect personal information and data about you. They are necessary for the management of your order, as well as for the improvement of the services and information that we send you. They may also be transmitted to companies that contribute to these relationships, such as those responsible for the execution of services and orders for their management, execution, processing and payment. This information and data is also kept for security purposes, in order to comply with legal and regulatory obligations.


13. Dispute Resolution

These General Terms and Conditions are subject to French law. In the event of a dispute, an amicable solution will be sought before any legal action. Failing this, the French courts will have jurisdiction to hear the dispute.


14. Modification of the T&Cs

The Company reserves the right to modify these General Terms and Conditions at any time. The new General Terms and Conditions will be applicable to any order placed after they are posted online on the Site.


15. Contact

For any questions, information or complaints, customer service is at your disposal at the following email address: contact@cesarepompanon.fr .